PlaceToBe: Integrating Service Design and Foresight for a participatory urban renewal planning process in Copenhagen
Authors
Giacosa, Marta ; Baldo, Anna
Term
4. term
Education
Publication year
2024
Abstract
Byer står over for komplekse, langsigtede udfordringer, der kræver robust, borgerinddragende planlægning. Denne afhandling undersøger, hvordan Service Design og Foresight kan tilpasses byfornyelse i København med fokus på at omsætte borgernes visioner til handlingsrettede strategier. Med en research-through-design tilgang udforskede forfatterne byplanlægning og futuring-praksisser, indsamlede indsigter fra interessenter og anvendte servicedesignmetoder til at forme et endeligt koncept. Resultatet er PlaceToBe, en service til Københavns Kommunes byfornyelsesafdeling, der kombinerer en deltagende digital platform med Lenses Framework—et værktøj til at analysere fremtidsvisioner på tværs af lagene lokal kontekst, sociale, politiske, miljømæssige, økonomiske, teknologiske og juridiske forhold. Arbejdet fremhæver værdien af systemiske og participatoriske perspektiver til at navigere i urban kompleksitet og viser, hvordan foresight-metoder kan styrke fremtidssikrede planlægningsprocesser.
Cities face complex, long-term challenges that call for resilient, citizen-engaged planning. This thesis examines how Service Design and Foresight can be adapted to urban renewal in Copenhagen, focusing on translating citizens’ visions into actionable strategies. Using a research-through-design approach, the authors explored urban planning and futuring practices, gathered insights from stakeholders, and applied service design methods to shape a final concept. The outcome is PlaceToBe, a service for the Copenhagen Municipality’s urban renewal department that combines a participatory digital platform with the Lenses Framework—a tool to analyze future visions across local context, social, political, environmental, economic, technological, and legal layers. The work highlights the value of systemic and participatory perspectives in navigating urban complexity and shows how foresight methods can strengthen future-proofed planning processes.
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