From Zero to Drone Hero: Enhancing Critical Infrastructure Security with User-Centered Drone Interface Considerations
Term
4. term
Education
Publication year
2024
Submitted on
2024-05-29
Pages
18
Abstract
The security and safety of critical infrastructure is a critical concern for modern society. Threats to the infrastructure are becoming more sophisticated, traditional monitoring methods are becoming insufficient. Drones are becoming more prevalent and have emerged as a promising answer to the security and surveillance needs, by offering capabilities in rapid response and monitoring. However there has not been a lot of research into what the user wants from a system utilizing drones for security and surveillance, and how those needs translate to designing a user interface for such a system. The goal of this paper will be to find out what operations personnel want from a system using drones, and how an interface should be designed to support those wants. The context used in this paper, is the monitoring of a power plant facility. Here the drones are tasked with monitoring for intruders, and responding to alarms. Stakeholders with experience in being operations personnel and drones were brought on to provide a knowledge base that could be drawn from. This paper has resulted in several design suggestions for designers to use, and researchers to explore.
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