From Zero to Drone Hero: Enhancing Critical Infrastructure Security with User-Centered Drone Interface Considerations
Authors
Thomsen, Kristian Dragsbæk Schmidt ; Bengtson, Kristian Juel ; Nielsen, Christoffer Lykke
Term
4. term
Education
Publication year
2024
Submitted on
2024-05-29
Pages
18
Abstract
Keeping critical infrastructure like power plants secure is essential. Threats are becoming more sophisticated, and traditional monitoring is not always enough. Drones are increasingly used because they can respond quickly and cover large areas. However, there is limited understanding of what users need from a drone-based security and surveillance system, and how those needs should shape the user interface (the screens and controls operators use). This study focuses on a power plant setting where drones detect intruders and respond to alarms. Stakeholders with experience in operations and in drones contributed insights that inform the recommendations. Based on their input, we outline what operations personnel expect from such systems and propose user interface design suggestions to support their work. These suggestions are intended to guide designers and inform future research.
At holde kritisk infrastruktur som kraftværker sikker er afgørende. Truslerne bliver mere sofistikerede, og traditionelle metoder til overvågning er ikke altid tilstrækkelige. Droner vinder frem, fordi de kan reagere hurtigt og dække store områder. Der er dog begrænset viden om, hvad brugere af et dronebaseret sikkerheds- og overvågningssystem faktisk har brug for, og hvordan disse behov bør omsættes til en god brugergrænseflade (de skærme og kontroller, operatører bruger). Denne undersøgelse tager udgangspunkt i et kraftværk, hvor droner skal opdage indtrængere og reagere på alarmer. Interessenter med erfaring fra driftsfunktioner og droner bidrog med viden, som danner grundlag for anbefalingerne. På den baggrund beskriver vi, hvad operationspersonale forventer af et sådant system, og fremlægger designforslag til brugergrænseflader, der kan støtte deres arbejde. Forslagene kan bruges af designere og danne grundlag for videre forskning.
[This apstract has been rewritten with the help of AI based on the project's original abstract]