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A master's thesis from Aalborg University
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Designing circular services in the context of gender

Authors

;

Term

4. term

Publication year

2023

Abstract

The circular economy has largely focused on production and manufacturing loops, while everyday consumption practices have received less design attention. This thesis examines how service designers can draw on research about gender inequality in sustainable consumption to create more gender-sensitive and equitable circular services. Through surveys and interviews with residents in Denmark and Southern Sweden, and engagement with service design practitioners, researchers, and other experts, the study identifies differences in attitudes, meanings, and engagement with circular practices such as sharing, repair, and recycling. It also finds structural barriers and a lack of gender-related discussion in service design, often due to the perceived sensitivity and political nature of gender or assumptions that user-centered methods already cover it. In response, the thesis develops and iteratively tests a toolkit to help design teams bring a gender lens into circular service innovation, with flexible activities that lower resistance to discussing gender. The work argues for a more balanced approach that avoids framing sustainability as a “women’s issue,” and advances an understanding of sustainable consumption as a gendered experience that designers should address in transitions toward more sustainable and equitable futures.

Den cirkulære økonomi har primært fokuseret på produktions- og fremstillingskredsløb, mens hverdagslige forbrugspraksisser får mindre designmæssig opmærksomhed. Dette speciale undersøger, hvordan tjenestedesignere kan trække på forskning om kønsmæssig ulighed i bæredygtigt forbrug for at skabe mere kønssensitive og retfærdige cirkulære tjenester. Gennem surveys og interviews med beboere i Danmark og Sydsverige samt dialog med tjenestedesignere, forskere og andre eksperter afdækker studiet forskelle i holdninger, betydninger og engagement i cirkulære praksisser som deling, reparation og genanvendelse. Det peger også på strukturelle barrierer og fravær af kønsrelaterede drøftelser i tjenestedesign, ofte på grund af emnets sensitivitet og politiske karakter eller antagelser om, at brugerdrevne metoder allerede adresserer det. Som svar udvikler og tester specialet iterativt et toolkit, der hjælper designteams med at anvende et kønsperspektiv i cirkulær serviceinnovation, med fleksible aktiviteter, der mindsker modstand mod at tale om køn. Arbejdet argumenterer for en mere balanceret tilgang, der undgår at gøre bæredygtighed til et “kvindespørgsmål”, og udvider forståelsen af bæredygtigt forbrug som en kønnet erfaring, som designere bør adressere i overgangen mod mere bæredygtige og ligeværdige fremtider.

[This apstract has been generated with the help of AI directly from the project full text]

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