Crowdsourcing software development: problems experienced from the developers’ perspective
Author
Kondov, Svilen Varbanov
Term
4. Term
Publication year
2017
Submitted on
2017-09-26
Pages
30
Abstract
This thesis examines crowdsourced software development as part of the shift from closed to open innovation, focusing on developers’ perspectives within Topcoder’s global community. Building on a prior literature synthesis of benefits and challenges, the study aims to identify the most pervasive problems developers encounter when participating in contests and tasks on the platform, and to understand how Topcoder’s community management addresses these issues. A qualitative netnographic approach is used to analyze community culture and practices, grounded in concepts from open innovation, communities of practice, and a pragmatic view of what constitutes a problem. The contribution is primarily practical: informing platform owners and clients about areas for improvement to retain talent and enhance service quality, with situational generalizability to similar platforms. Empirical findings are reported in later chapters and are not included in this excerpt.
Denne afhandling undersøger crowdsourcing af softwareudvikling som en del af skiftet fra lukket til åben innovation, med fokus på udviklernes perspektiv i Topcoders globale fællesskab. Med udgangspunkt i en tidligere litteratursyntese om fordele og udfordringer ved crowdsourcing søger studiet at identificere de mest udbredte problemer, som udviklere oplever, når de deltager i platformens konkurrencer og opgaver, samt at belyse hvordan Topcoders community management håndterer disse problemer. Afhandlingen anvender en kvalitativ netnografisk tilgang til at forstå fællesskabets kultur og praksis og trækker på begreber fra åben innovation, praksisfællesskaber og pragmatisk problemforståelse. Formålet er at skabe praktisk indsigt, der kan hjælpe platformsejere med at fastholde talent og forbedre servicekvaliteten for kunder, med situational generaliserbarhed til andre platforme. De empiriske resultater præsenteres i senere kapitler og fremgår ikke af denne uddragede tekst.
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