Why interactive, digital museum exhibitions fail: A critical evaluation of interaction design in Danish museums
Translated title
Author
Term
4. term
Education
Publication year
2015
Submitted on
2015-10-19
Pages
45
Abstract
Interactive, digital exhibitions have become prevalent at Danish museums who brand themselves as to offering you and your family intimate and memorable expe-riences. However, through observations I have found that many of the digital initiatives do not deliver as promised. These installations are plagued not only by lose connections, start-up issues, stability issues and wear but also by flaws in usability and pure design, resulting in unnecessary breakdowns for the visitors and harming their user experiences. In this thesis I investigate which design-, usability- and interaction design principles are conformed and violated respectively and I account for how such violations can affect the users psychologically. Conclusively, I provide my suggestions to how to utilize interaction design principles in a museum context.
Keywords
interaction design ; museum ; interactivity ; design ; digital ; usability
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