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A master's thesis from Aalborg University
Book cover


Usability Evaluation of Mobile Systems and Providing Feedback To Designers

Translated title

Term

4. term (INF10 - Master Thesis)

Publication year

2004

Submitted on

Abstract

This master thesis investigates if any applicable methods for evaluating mobile systems exist, and how feedback to the designers of the system can be provided. This is done by conducting a literature review of past research within the area of Human-Computer Interaction with focus on user-based usability evaluations. The study provides an overview of tendencies in this area, and the results from the study are utilized in the design and con- duction of two usability evaluations; one in a laboratory and the other one in field settings. The purpose of these evaluations is to investigate how, and in which set- tings, evaluations of a mobile system can be conducted. Two usability reports, docu- menting the usability problems identified in the respective evaluations, are used as a foundation for providing feedback to the designers of the mobile system. The result of the thesis is a presentation of an ap- plied method for evaluating mobile systems, and insight into how usability reports can be used as a mean for providing feedback to designers.