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A master's thesis from Aalborg University
Book cover


The Significance of Tourist Apps on a tourist experience

Author

Term

4. term

Education

Publication year

2016

Submitted on

Pages

63

Abstract

Denne afhandling undersøger, hvordan turistapps påvirker selve turistoplevelsen på baggrund af stigende international rejseaktivitet. Med afsæt i et forskningsgab spørger studiet, på hvilke måder og i hvilke faser af rejsen (planlægning, navigation, kommunikation m.m.) apps kan opgradere eller potentielt mindske oplevelsen (fx ved at reducere ”overraskelsesmomentet”), hvorfor rejsende vælger bestemte apps, og hvilke aspekter der påvirkes mest. Undersøgelsesdesignet er mixed methods med et pragmatistisk udgangspunkt: en online spørgeskemaundersøgelse med omkring 200 deltagere kortlægger udbredelse og begrundelser for brugen af 10 udvalgte turistapps, og syv semistrukturerede interviews med regelmæssige app-brugere uddyber motiver, præferencer og adfærd; data behandles i Excel. Begrænsninger omfatter ressourcebetinget stikprøve og manglende statistisk repræsentativitet, men studiet sigter mod at levere både teoretisk indsigt og praktiske implikationer for appudviklere og markedsførere. Konkrete resultater præsenteres i senere kapitler og fremgår ikke af dette uddrag.

This thesis examines how tourist apps shape the tourist experience against the backdrop of growing international travel. Addressing a research gap, it asks in what ways and at which stages of a trip (planning, navigation, communication, etc.) apps can enhance—or potentially diminish—the experience (e.g., by reducing the “surprise effect”), why travelers choose specific apps, and which aspects are most affected. The study adopts a pragmatist mixed-methods design: an online survey of about 200 participants maps the prevalence of and reasons for using 10 selected tourist apps, and seven semi-structured interviews with regular app users deepen understanding of motives, preferences, and behaviors; data are processed in Excel. Limitations include resource-constrained sampling and lack of statistical representativeness, yet the study aims to offer both theoretical insight and practical implications for app developers and marketers. Specific findings are presented in later chapters and are not included in this excerpt.

[This summary has been generated with the help of AI directly from the project (PDF)]