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A master's thesis from Aalborg University
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Service design in healthcare context: Process report

Author

Term

4. term

Publication year

2016

Submitted on

Pages

129

Abstract

De seneste to årtier har hurtig teknologisk vækst ændret hverdagslivet og bidraget til livsstile, der øger risikoen for kroniske sygdomme som diabetes. Fordi sundhedsvæsenet ofte først reagerer, når sygdommen er opstået, og bygger på en one-size-fits-all-tilgang, er der behov for en anden strategi. Dette projekt præsenterer designet af en forebyggende, brugercentreret service, der hjælper mennesker med prædiabetes med at undgå at udvikle diabetes. Servicen kombinerer tydelig information med praktiske værktøjer og vurderer løbende brugernes livsstilsvalg for at styre dem væk fra usunde mønstre. Den giver hurtige sundhedstjek og prognoser for fremtidig risiko og bruger adfærdsmæssige og sociale virkemidler til at fremme sundere beslutninger. I stedet for én standardløsning tilpasses servicen den enkelte og målretter vejledningen til personens vaner, rutiner og sociale miljø.

Over the past two decades, rapid technological growth has reshaped everyday life and contributed to lifestyles that raise the risk of chronic diseases such as diabetes. Because traditional healthcare often reacts after illness appears and relies on one-size-fits-all solutions, a different approach is needed. This project presents the design of a preventive, user-centered service to help people with prediabetes avoid developing diabetes. The service combines clear information with practical tools and continuously reviews users' lifestyle choices to steer them away from unhealthy patterns. It provides quick health checks and forecasts of future risk, and uses behavioral and social features to encourage healthier decisions. Instead of a single standard pathway, the service adapts to each individual, tailoring guidance to their habits, routines, and social context.

[This abstract was generated with the help of AI]