Organizational Management and Integrated Employee Context Information
Author
Figueiredo, Pedro
Term
4. term
Publication year
2011
Submitted on
2011-08-17
Pages
65
Abstract
At lede, hvordan mennesker og systemer i en organisation arbejder sammen, er afgørende for at nå organisationens mål effektivt. Denne afhandling undersøger først de væsentligste årsager til velkendte, daglige ledelsesproblemer, som for eksempel for meget informationstrafik og mangel på pålidelige realtidsoplysninger til beslutningsstøtte. Den fokuserer derefter på én central årsag: fragmenteret medarbejderkontekst – relevant viden om medarbejderes aktuelle situation i organisationen er spredt og svær at tilgå. Afhandlingen foreslår en løsning, der samler denne information, og udvikler en prototype, som afprøves i et eksperiment for at evaluere tilgangen.
Managing how people and systems work together inside an organization is essential for achieving goals efficiently. This thesis first examines the main causes of familiar day-to-day management problems, such as excessive information traffic and a lack of high-quality, real-time information for decision support. It then focuses on one key cause: fragmented employee context information—relevant knowledge about employees’ current situation within the organization is scattered and hard to access. The thesis proposes a way to integrate this information and builds a prototype, which is tested in an experiment to evaluate the approach.
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