Opening the Blackbox of Generative AI with Microsoft Copilot: A Techno-Anthropological study on demystification of relations & processes between humans and chatbots
Authors
Term
4. term
Education
Publication year
2024
Submitted on
2024-06-06
Pages
100
Abstract
The following report investigates the intra- and interactional processes between humans and Microsoft Copilot as an exemplary, state-of-the-art generative Artificial Intelligence Technology. Elaborating and extending existing models of Human-World-Technology relation and mediation, as well as theories of Human-Computer-Interaction and Human-Machine-Communication, we analyze and discuss the relations, intra-actions, and power structures, that shape the way people interact, communicate, and interpret the GenAI and the technology behind it. Discussing the technical and social blacboxes emerging out of structural and technological elements, and demonstrating how adaptations of existing models of technological mediation and the Techno-Anthropological discipline support demystifying these, the report concludes by offering future lookouts on User Experience research based on extended Techno-Anthropological inquiry as a means to inclusive technological development. Keywords: intra-action, Techno-Anthropology, blackboxing, User Experience Research, Microsoft, Copilot, inclusion, Human-Computer-Interaction, generative Artificial Intelligence
Keywords
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