A master thesis from Aalborg University
More than a station - The intermodal transfer experience at Aalborg Mobility Hub
Term
4. term
Education
Publication year
2022
Submitted on
2022-05-24
Pages
158 pages
Abstract
Within the ‘new mobilities turn’ and the agenda of developing mobility hubs across North Jutland and Denmark as points of departure, this master thesis aims to contribute academic research to the understanding of how wayfinding practices and waiting time are experienced as part of an intermodal transfer journey at Aalborg Mobility Hub and hence being ‘more than a station’. By following the framework of ‘critical points of contacts’, in-depth research has been completed to analyze the ‘life within networks’ based on wayfinding and wayfaring on two selected routes as well as waiting time in an individually performed and experienced manner. By applying eye-tracking as well as structured interviews as mixed-methods, the study revealed that passengers have a more neutral experience towards the hub and its facilities. The thesis concludes with few suggestions for improvements and perspectives towards more sustainable urban mobility which can be relevant for the stakeholders in the area consisting of Aalborg Municipality, Nordjyllands Trafikselskab, Danske Statsbaner, Nordjyske Jernbaner, and Kennedy Arcade as well as the development of other mobility hubs, both inside and outside Denmark.
Keywords
Documents
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