A master thesis from Aalborg University
Measuring stress in patients at veterinary practices - a business feasibility study
Author(s)
Term
4. Term
Publication year
2022
Submitted on
2022-06-16
Pages
177 pages
Abstract
This business feasibility study seeks to measure the stress patients experience at veterinary practices such as Odder veterinary clinic, who has been a collaborative and essential partner for this study. Furthermore, it aims to provide a procedure that can help veterinary clinics optimise their infrastructure and reduce stress for their patients, as well as being a potentially viable business model. The study focuses on dogs and the stress they are exposed to during appointments at veterinary practices. This study is vital because there is a distinct lack of current and contemporary knowledge in this field and in the particular context of veterinary practices. Furthermore, the empiricism gathered highlighted that the stress patients are exposed to is a business-wide problem. The subjects were equipped with a Polar H10 Heart rate monitor and wore it for 10-30 minutes, depending on the length of their appointment. The experiment results showed that all the subjects were exposed to stress. This is evident from their increased Heart rate and decreased heart rate variability compared to their respective relaxed and active baselines that were recorded. Observations of the subject's behaviour were correlated with the data to ensure the validity of the results, and the results were validated by a veterinary nurse.
Keywords
Documents
Colophon: This page is part of the AAU Student Projects portal, which is run by Aalborg University. Here, you can find and download publicly available bachelor's theses and master's projects from across the university dating from 2008 onwards. Student projects from before 2008 are available in printed form at Aalborg University Library.
If you have any questions about AAU Student Projects or the research registration, dissemination and analysis at Aalborg University, please feel free to contact the VBN team. You can also find more information in the AAU Student Projects FAQs.