IS driven process innovation at Alcoa Fjardaál
Translated title
IS dreven proces innovation på Alcoa Fjardaál
Authors
Dorset , Ann Nørgaard ; Purup, Laura Nicoline
Term
Unknown
Education
Publication year
2012
Pages
112
Abstract
This thesis examines how safety processes at Alcoa Fjardaál operate, how the Manufacturing Execution System (MES) supports these processes, whether issues exist, and how they can be improved to increase operator involvement. The study is a qualitative case study based on interviews with three safety managers, 11 coaches, six operators, and a MES process owner, an ABS specialist, an education employee, and an IT employee. The analysis is organized into three parts: the process itself, the system design, and training for coaches and operators. The theoretical lens draws on the authors’ literature review of IS-driven process innovation using Swanson’s tri-core model, focusing on type 3 innovation that affects the technical core of the organization. The study identifies shortcomings in operator involvement in MES, in follow-up and verification activities, and in clarity of responsibilities and communication. It proposes improvements in four categories: (1) decide and commit to a clear change direction, (2) standardize training for operators, coaches, and safety staff, (3) systematically prepare for implementation, and (4) strengthen knowledge sharing and clear communication. The thesis further discusses how these solutions may be implemented and the extent to which they align with practitioner guidance from the authors’ literature review.
Dette speciale undersøger, hvordan sikkerhedsprocesserne hos Alcoa Fjardaál fungerer, hvordan Manufacturing Execution System (MES) anvendes i disse processer, om der er problemer, og hvordan de kan forbedres med henblik på større operatørinvolvering. Projektet er et kvalitativt casestudie med interviews af tre sikkerhedschefer, 11 coaches, seks operatører samt en MES-procesejer, en ABS-specialist, en uddannelsesmedarbejder og en IT-medarbejder. Analysen er struktureret i tre spor: selve processen, systemdesignet og træningen af coaches og operatører. Som teoretisk ramme anvendes forfatternes eget litteraturreview om IS-drevet procesinnovation baseret på Swansons tri-core-model, med fokus på type 3-innovation, der berører organisationens tekniske kerne. Studiet identificerer udfordringer i involveringen af operatører i MES, opfølgning og verifikation af tiltag samt i klarhed om ansvar og kommunikation. På baggrund heraf foreslås forbedringer i fire hovedkategorier: (1) afklare og forpligte sig til en tydelig ændringsretning, (2) standardisere træningen for operatører, coaches og sikkerhedsmedarbejdere, (3) forberede implementeringen systematisk, og (4) styrke videndeling og klar kommunikation. Specialet diskuterer endvidere, hvordan disse løsninger kan implementeres, og i hvilken grad de stemmer overens med de praksisanbefalinger, der fremgår af forfatternes litteraturreview.
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Keywords