Exploring how Improvisation Theatre can affect the co-creational aspects of Service Design.
Author
Salte, Ieva Elizabete
Term
4. term
Education
Publication year
2021
Abstract
This master’s thesis investigates how improvisation theatre can influence the co-creational aspects of service design and the value it may add. The study employs a co-creative case study with residents of a co-living hub in Copenhagen (FSB’s Artillerihuset), where a series of workshops integrated improvisation theatre–inspired exercises across the design process. The exercises were selected and adapted based on literature and expert interviews with senior service designers and improvisation theatre teachers, aiming to support participant engagement and session outcomes. Impact was assessed through participant feedback (surveys) and facilitator observations. Within this case, findings indicate that improvisation theatre can provide complementary value to service design, suggesting that practitioners may beneficially integrate improvisational elements into co-creation activities.
Denne kandidatafhandling undersøger, hvordan improvisationsteater kan påvirke de samskabende aspekter af servicedesign, og hvilken værdi det kan tilføre. Studiet bygger på et co-creativt casestudie med beboere i et co-living-miljø i København (FSB’s Artillerihuset), hvor en række workshops integrerede øvelser inspireret af improvisationsteater på tværs af designprocessen. Øvelserne blev udvalgt og tilpasset på baggrund af litteratur og ekspertinterviews med erfarne servicedesignere og undervisere i improvisationsteater med det formål at styrke deltagernes engagement og sessionernes udbytte. Effekten blev vurderet via deltagerfeedback (spørgeskemaer) og facilitatorobservationer. Inden for denne case peger resultaterne på, at improvisationsteater kan tilføre supplerende værdi til servicedesign, hvilket indikerer, at praktikere med fordel kan integrere improvisatoriske elementer i samskabelsesaktiviteter.
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