Embodied Knowledge: A regional analysis of Southern Switzerland
Author
Chiesa, Federico
Term
4. term
Publication year
2012
Submitted on
2012-09-06
Pages
110
Abstract
Specialet undersøger tavs viden—erfaringsbaseret knowhow, indsigter og færdigheder, som er svære at nedskrive—og hvordan virksomheder i Ticino i det sydlige Schweiz, landets eneste italiensktalende område, håndterer den. I en tid hvor virksomheder henter ny viden ved at ansætte topmedarbejdere, spørger specialet: Hvad med den tavse viden, der allerede findes? Projektet har tre dele: en teoretisk gennemgang via litteraturreview, en introduktion til Schweiz og særligt Ticino, samt en analyse af et online spørgeskema med tilhørende statistiske resultater. Metoden bygger på Arbnor & Bjerkes “analytiske tilgang”, en struktureret ramme for at undersøge data og begreber. Resultaterne peger på, at mange virksomheder i Ticino kender til tavs viden; nogle styrer den effektivt, mens andre har betydelig forbedringspotentiale. Der er tegn på forandring, hvor tavs viden i stigende grad ses som en værdifuld ressource, der bør identificeres og ledes. Villighed til at investere i tavs viden hænger sammen med to forhold: geografisk placering i det undersøgte område og branche.
This thesis examines tacit knowledge—practical know-how, insights, and skills that are hard to write down—and how companies in Ticino, in southern Switzerland and the country’s only Italian-speaking area, manage it. In an economy where firms seek new knowledge by hiring top employees, the study asks: what about the tacit knowledge already inside organizations? The project has three parts: a theoretical overview through a literature review; an introduction to Switzerland and to Ticino; and an analysis of an online questionnaire with accompanying statistical results. The methodology follows Arbnor & Bjerke’s “analytical approach,” a structured framework for examining data and concepts. Findings indicate that many firms in Ticino are aware of tacit knowledge; some manage it effectively, while others have substantial room for improvement. There are signs of change, with tacit knowledge increasingly recognized as a valuable resource that should be identified and managed. Willingness to invest in tacit knowledge is linked to two factors: geographic location within the area studied and industry sector.
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