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A master's thesis from Aalborg University
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Destination Image and the affect on destination choice: A qualitative case study of the influence of Sunny Beach on Bulgaria in a tourism context

Author

Term

4. term

Publication year

2014

Submitted on

Pages

63

Abstract

Denne afhandling undersøger, hvordan destinationsbilleder påvirker valg af rejsemål med et særligt fokus på, hvordan billedet af Sunny Beach påvirker opfattelsen af Bulgarien og danskere mellem 25 og 35 år deres interesse i at rejse dertil. Med afsæt i udvalgte teorier kombinerer studiet en kvalitativ online-undersøgelse (26 deltagere) og otte kvalitative interviews. Analysen viser, at billederne i høj grad dannes i den organiske fase af imageprocessen og er markant præget af ét enkelt tv-program. Billederne konstrueres gennem både eksterne og interne input, hvor symbolske stimuli dominerer. Opfattelserne af både Sunny Beach og Bulgarien fremstår simple og udbredte i en grad, så de kan betegnes som stereotyper; Bulgariens image er desuden forvrænget med fokus på ungdomsorienteret alkoholturisme. Studiet peger på en ensrettet påvirkning fra billedet af Sunny Beach til billedet af Bulgarien. Disse negative associationer præger målgruppens beslutningsproces, og deltagerne udviser ingen interesse for at besøge Bulgarien, så længe disse opfattelser består.

This thesis examines how destination images shape destination choice, with a particular focus on how the image of Sunny Beach influences perceptions of Bulgaria and the interest of Danish 25–35-year-olds in visiting. Drawing on selected theories, the study combines a qualitative online survey (26 participants) with eight qualitative interviews. Findings indicate that images largely form in the organic stage of the image formation process and are strongly shaped by a single TV show. They are constructed through both external and internal inputs, with symbolic stimuli dominating. Perceptions of both Sunny Beach and Bulgaria are simple and widely shared to the point of stereotyping; Bulgaria’s image is also distorted, centered on youth-oriented alcohol tourism. The study identifies a unidirectional influence from the image of Sunny Beach to the image of Bulgaria. These negative associations shape the target group’s decision-making, and participants expressed no interest in visiting Bulgaria as long as these perceptions persist.

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