Designing an Eco-Feedback System to Promote Sustainable Practices in a Canteen
Term
4. term
Education
Publication year
2025
Submitted on
2025-06-12
Pages
17
Abstract
In this study, we explore how emission data be used to reduce CO2e emission in a municipal canteen. By following a user-centered design process, we conducted interviews with the kitchen manager, developed a paper prototype, and implemented a working system that was deployed in the canteen over a five-week period. The system provided customers with contextualized visualizations of menu emissions and enabled them to submit feedback for the kitchen manager on today's menu, while offering the kitchen manager analytical tools to monitor kitchen emissions. Evaluation through questionnaires and interviews showed positive reception from both the kitchen manager and customers, with indications of increased environmental awareness and behaviour change. We reflect on these experiences and propose directions for future refinement of eco-feedback systems in a canteen context and conclude that eco-feedback systems can play a meaningful role in fostering sustainable practices in canteen settings, provided they are carefully integrated into existing routines and organizational culture.
Keywords
Documents