Designing Ambient Notification Devices to Mitigate Stress
Authors
Jacobsen, Tobias ; Bagger, Jimmi
Term
4. Term
Publication year
2019
Submitted on
2019-06-14
Pages
14
Abstract
This thesis examines how notifications from mobile instant messaging can contribute to stress and explores whether ambient notification devices can raise awareness without inducing unnecessary stress. Building on prior work showing that modalities differ in their stress impact and that momentary alerts can be more stressful than prolonged ones, we conducted a design workshop with six interaction designers to distill guidelines for in-home notifications. Guided by these insights, we designed and prototyped four devices—Polaris, Monsoon, Framify, and Blossom—and evaluated them in a qualitative, exploratory field study in which seven participants each used one device in their homes for four days. The devices created awareness of incoming messages, but to a lesser extent than smartphones, and were perceived as less obtrusive and less urgent. These tendencies suggest a potential to mitigate notification-related stress, but the effect is only indicative; a longitudinal study with physiological measures is needed to more reliably determine the impact on stress.
Denne afhandling undersøger, hvordan notifikationer fra mobile instant messaging-tjenester kan bidrage til stress, og afprøver om omgivende (ambient) notifikationsenheder kan skabe opmærksomhed uden at skabe unødvendig stress. Med afsæt i forudgående arbejde, der viste at forskellige modaliteter påvirker stress forskelligt, og at øjeblikkelige notifikationer kan virke mere stressende end mere langvarige, gennemførte vi en designworkshop med seks interaktionsdesignere og udledte retningslinjer for notifikationer i hjemmet. På dette grundlag designede og prototyperede vi fire enheder—Polaris, Monsoon, Framify og Blossom—og evaluerede dem i et kvalitativt, eksplorativt feltstudie, hvor syv deltagere hver anvendte en enhed i deres hjem over fire dage. Enhederne skabte opmærksomhed om beskeder, men i mindre grad end mobiltelefoner, og blev oplevet som mindre påtrængende og mindre presserende. Resultaterne peger dermed på et potentiale for at dæmpe notifikationsrelateret stress, men effekten er kun indikeret; en længerevarende undersøgelse med fysiologiske målinger er nødvendig for at fastslå påvirkningen på stress mere sikkert.
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