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A master's thesis from Aalborg University
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CSDS, HANOI: HOW DO THIRD PARTIES AFFECT THE MOTIVATION AND ENGAGEMENT OF THE INTERNATIONAL VOLUNTEERS IN THEIR DAY-TO-DAY WORK?

Translated title

: How do third parties affect the motivation and engagement of the international volunteers in their day-to-day work

Author

Term

4. term

Publication year

2018

Submitted on

Pages

85

Abstract

This thesis examines how expectations communicated by third-party recruiters affect international volunteers’ motivation and engagement in their day-to-day work within the Vietnamese NGO Centre for Sustainable Development Studies (CSDS) in Hanoi. The study is situated in a funding environment characterized by short-term, project-based grants and increasing reporting demands, which push smaller organizations to outsource volunteer recruitment. At CSDS, project descriptions are prepared only for CSDS-run projects, while local partners and international intermediaries describe other placements; follow-up is limited, and volunteers’ expectations are largely shaped by third-party information. The research question asks how such expectations influence volunteers’ engagement and types of motivation at work. The study employs a qualitative case design grounded in Self-Determination Theory (competence, relatedness, autonomy), combining document analysis with semi-structured interviews with four former international volunteers and thematic attention to pre-understandings, emotionality, and intensities. The aim is to illuminate gaps between expectations and practice and to derive implications for CSDS–partner collaboration so that volunteer motivation is supported and project goals are achieved within funding timeframes. Specific empirical findings are not included in this excerpt and are presented in later chapters.

Dette speciale undersøger, hvordan forventninger formidlet af tredjepartsrekrutterere påvirker internationale frivilliges motivation og engagement i deres daglige arbejde i den vietnamesiske NGO Centre for Sustainable Development Studies (CSDS) i Hanoi. Baggrunden er et finansieringssystem præget af kortsigtede, projektbaserede bevillinger og skærpede rapporteringskrav, som presser mindre organisationer til at outsource rekrutteringen af frivillige. I CSDS udarbejdes projektbeskrivelser kun for egne projekter, mens lokale partnerorganisationer og internationale partnere beskriver øvrige indsatser; opfølgning er begrænset, og frivilliges forventninger dannes i høj grad af tredjepartens information. Specialets forskningsspørgsmål er, hvordan disse forventninger påvirker frivilliges engagement og motivationsformer i hverdagen. Undersøgelsen er et kvalitativt casestudie baseret på Self-Determination Theory (kompetence, tilhørsforhold og autonomi) og omfatter dokumentstudier samt semistrukturerede interviews med fire tidligere internationale frivillige, suppleret af tematiseringer af forforståelser, emotionalitet og intensitet. Formålet er at belyse spændet mellem forventninger og praksis og at udlede implikationer for samarbejdet mellem CSDS og rekrutteringspartnere, så frivilliges motivation kan understøttes og projektmål nås inden for givne tidsrammer. Uddraget rummer ikke de endelige resultater; disse præsenteres i specialets senere kapitler.

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