Creating Flow: Study of Standard Work Implementation in Grundfos

Krogh, Thomas Christopher

4. term

Operations and Innovation Management, Master of Science (MSc)

2013

2013-01-10

121

Denne afhandling undersøger, hvordan processen for at indføre Standard Work på Grundfos Manufacturing Serbia kan forbedres. Standard Work er en metode i Lean Production, der beskriver den bedst kendte måde at udføre en opgave ensartet. Lean Production har til formål at reducere spild og forbedre arbejdsgange, og Knowledge Management handler om at skabe, dele og bruge viden. Afhandlingen indleder med et litteraturstudie om disse tre emner og identificerer fem nøgleelementer for en vellykket implementering af Standard Work. Derefter gennemføres et casestudie af Standard Work hos Grundfos Management, Grundfos Manufacturing Denmark og Grundfos Manufacturing Hungary, som tilføjer fire praktiske punkter til hvert element. Casestudiet bygger på fem interviews med Lean Agents (medarbejdere, der driver lean-indsatser) fra disse organisationer. Med dette samlede rammeværk analyseres den nuværende implementeringsproces i Serbien. Data er indsamlet gennem deltagende observation under et seks måneders praktikophold, hvor forskeren arbejdede på stedet og observerede processen direkte. Afslutningsvis fremsættes fem forbedringsforslag—fra strategiske beslutninger på højt niveau til daglige rutiner—der kan gøre implementeringsprocessen mere effektiv og ensartet.

This thesis examines how to improve the process for introducing Standard Work at Grundfos Manufacturing Serbia. Standard Work is a Lean Production method that defines the best known way to perform a task consistently. Lean Production aims to reduce waste and improve workflow, and Knowledge Management focuses on creating, sharing, and using know-how. The thesis begins with a review of the literature on these three topics and identifies five key elements for successful Standard Work implementation. Next, a case study of Standard Work at Grundfos Management, Grundfos Manufacturing Denmark, and Grundfos Manufacturing Hungary adds four practical points to each element. The case study is based on five interviews with Lean Agents (staff who lead lean initiatives) from these organizations. Using this combined framework, the thesis analyzes the current implementation process in Serbia. Data were gathered through participatory observation during a six-month internship, meaning the researcher worked on site and observed the process directly. Finally, the thesis proposes five improvements—ranging from high-level strategic decisions to everyday routines—to make the implementation process more effective and consistent.

[This abstract was generated with the help of AI]

Lean ; Standard Work ; Grundfos ; Case study

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