Connecting product attributes to user experiences: Development of methodology through a case with medical injection devices
Translated title
Connecting product attributes to user experiences
Author
Jensen, Rasmus
Term
4. term
Education
Publication year
2017
Submitted on
2017-07-01
Pages
231
Abstract
At inddrage brugere i designprocesser bliver stadig mere udbredt, men rummer også en risiko, fordi brugere ofte har svært ved at forklare, hvilke dele af et produkt der former deres oplevelse. For at undersøge, hvordan et produkt påvirker brugerens oplevelse uden at lade brugeren evaluere selve produktet, udvikler dette projekt et rammeværk og metoder, der forbinder designverdenen (produktets egenskaber og designvalg) med oplevelsesverdenen (hvordan mennesker oplever og reagerer), samtidig med at de holdes adskilt i undersøgelser. Problemet belyses ved at udvikle metoder til at udlede relevante produktegenskaber og aspekter af brugeroplevelsen og derigennem knytte produkter til brugeroplevelse. Sammenligningen foretages med en multivariat analyse, en statistisk metode der vurderer flere variabler på én gang.
Including users in design processes is increasingly common, but it also carries a risk because users may struggle to explain which parts of a product shape their experience. To examine how a product affects the user experience without asking users to evaluate the product itself, this project develops a framework and methods that link the design world (product features and design choices) to the experience world (how people feel and respond), while keeping them separate in studies. The problem is addressed by deriving relevant product attributes and user experience aspects and, through these, relating products to user experience. The comparison is made using multivariate analysis, a statistical method that examines multiple variables at the same time.
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