Collaborating Remote: Guidelines for Digital Designers
Authors
Ravn, Mette-Louise Tranbjerg ; Olesen, Helene
Term
4. Term
Publication year
2022
Submitted on
2022-06-07
Abstract
This thesis examines how digital designers collaborate when working remotely within hybrid work settings. Guided by the research question “How do digital designers collaborate in remote work settings, and how can this be supported?”, the authors conducted a two-phase multiple case study: first, they observed six master’s students working in three established pairs as they completed a predefined task (co-designed with a practicing digital designer) via Microsoft Teams; second, they held follow-up interviews using selected video clips from the observations to prompt reflection. The analysis produced six initial guidelines, which were then evaluated with three digital designers from two companies through individual remote interviews. Based on these evaluations, some guidelines were refined, and six final guidelines are presented with accompanying examples and reflections. The guidelines emphasize that collaborators should be able to see each other’s live interactions; all participants should have equal editing access; teams should use tools offering basic shapes; inspiration sources should be shared within the team; the same setup should be used remotely as in the office; and outcomes should be digitized regardless of the tools in use. The work offers practical recommendations to support remote collaboration among digital designers and points to opportunities for applying the guidelines in other collaboration contexts in future research.
Dette speciale undersøger, hvordan digitale designere samarbejder, når arbejdet foregår remote i et hybridt arbejdsmiljø. Med udgangspunkt i forskningsspørgsmålet “Hvordan samarbejder digitale designere i remote arbejdssituationer, og hvordan kan dette understøttes?” gennemførte forfatterne et multiple casestudie i to faser: først observerede de seks kandidatstuderende i tre etablerede par, der løste en prædefineret opgave (udformet i samarbejde med en praktiserende digital designer) via Microsoft Teams; derefter fulgte op med interviews, hvor udvalgte videoklip fra observationerne blev brugt til at fremkalde refleksioner. Analysen førte til seks indledende guidelines, som efterfølgende blev evalueret med tre digitale designere fra to virksomheder gennem individuelle, remote interviews. Baseret på disse evalueringer blev nogle guidelines justeret, og der præsenteres seks endelige guidelines med tilhørende eksempler og refleksioner. Guidelinene beskriver bl.a., at alle i samarbejdet skal kunne se hinandens live interaktioner; at alle skal have lige mulighed for at redigere; at man bør bruge et værktøj med basisfigurer; at inspirationskilder deles i teamet; at man anvender samme setup remote som på kontoret; og at resultaterne digitaliseres, uanset hvilke værktøjer der bruges. Specialet bidrager med praksisnære anbefalinger til at understøtte digitale designeres samarbejde på afstand og peger på muligheder for at afprøve guidelinene i andre samarbejdskontekster fremover.
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