Balancing Risks and Enhancements: AI-Chat Bots in Logistics and Supply Chain Management
Term
10. term
Publication year
2024
Submitted on
2024-05-31
Pages
40
Abstract
The thesis explores the implementation and application of Generative Artificial Intelligence (AI)-Chatbots for companies’ supply chain and identifies features affecting companies at risk of missing out on opportunities. The project period is from the 1st of March to the 31st of May. The research delves into the impact of AI-chat bots on visibility in logistics and supply chain management, focusing on both benefits and risks. It investigates how AI-chat bots enable real-time visibility and analytics, facilitating proactive decision-making and efficient task automation. However, it also examines potential risks such as data security and privacy concerns, over-reliance on AI, and integration complexities with legacy systems. The project aims to provide actionable insights for organizations to harness AI-chat bots effectively while mitigating associated risks, with the goal of enhancing supply chain visibility and performance within Industry 4.0.
Keywords
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