A Qualitative Study of the role of technology in video-conferencing psychotherapy: exploring the relation between Clients, Psychotherapists, and Technology
Author
Henriquez Jana, Camilo Ignacio
Term
4. term
Education
Publication year
2022
Submitted on
2022-05-31
Pages
59
Abstract
Efter COVID-19-pandemien flyttede mange tjenester online, og psykoterapi var en af dem. Dette studie undersøger, hvordan videokonference-teknologi former det, der sker i terapi, og hvordan klienter, psykoterapeuter og teknologi påvirker hinanden. Med socio-tekniske perspektiver, tilgange der ser på samspillet mellem mennesker og teknologi, spørger projektet, hvilken rolle videoteknologi spiller, når den medierer terapiforløb. Ud fra et post-fænomenologisk ståsted (hvordan teknologier former menneskelig erfaring) og inspireret af enaktivisme (idéen om, at forståelse opstår gennem kropslig, interaktiv praksis) reflekterer studiet over, hvordan man kan fremme ansvarligt teknologisk design og innovation for tele-psykoterapi. Forskningen anvender kvalitative metoder: en autoetnografi (systematisk refleksion over forskerens egne erfaringer) og interviews med 8 psykoterapeuter og 8 klienter med fokus på deres subjektive oplevelser af videokonference-psykoterapi (VCP). Resultaterne viser, at teknologien allerede påvirker terapeutiske metoder og rutiner, ændrer kommunikationsdynamikker, skaber nye privatlivsbekymringer og muliggør nye værktøjer til at håndtere mentale helbredsproblemer. Diskussionen skitserer de risici og muligheder, som teknologiens medierende rolle i psykoterapi medfører, og opfordrer til videre forskning i, hvordan teknologisk mediering påvirker den online terapeutiske alliance og etisk praksis.
After the COVID-19 pandemic, many services moved online, and psychotherapy was one of them. This study examines how video-conference technology shapes what happens in therapy, and how clients, psychotherapists, and technology influence one another. Using socio-technical perspectives, approaches that study the interplay between people and technology, the project asks what role video technology plays when it mediates therapy sessions. From a post-phenomenological viewpoint (how technologies shape human experience) and informed by enactivism (the idea that understanding emerges through embodied, interactive practice), the study reflects on how to promote responsible technological design and innovation for tele-psychotherapy. The research uses qualitative methods: an autoethnography (systematic reflection on the researcher's own experience) and interviews with 8 psychotherapists and 8 clients, focusing on their subjective experiences with video-conference psychotherapy (VCP). Findings show that technology is already influencing therapeutic methods and routines, altering communication dynamics, raising new privacy concerns, and enabling new tools for addressing mental health problems. The discussion outlines risks and opportunities created by technology's mediating role in psychotherapy and calls for further research on how technological mediation affects the online therapeutic alliance and ethical practice.
[This summary has been rewritten with the help of AI based on the project's original abstract]
Keywords
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