AAU Student Projects - visit Aalborg University's student projects portal
A master's thesis from Aalborg University
Book cover


Trapped in the Process: How Bureaucratic Opacity Affects Applicants in Denmark's Family Reunification System

Author

Term

4. semester

Publication year

2025

Submitted on

Pages

63

Abstract

Familiesammenføring i Danmark skal give nære familiemedlemmer mulighed for at bo sammen og betragtes bredt som en grundlæggende menneskeret. Alligevel møder mange ansøgere lange ventetider og uoverskuelige procedurer. Denne afhandling undersøger, hvordan mangel på klar, tilgængelig information og vejledning—her kaldet bureaukratisk uigennemsigtighed—påvirker mennesker i processen. Undersøgelsen bygger på kvalitative metoder, herunder semistrukturerede interviews med ansøgere, udlændingeretsadvokater, juridiske rådgivere fra Dansk Flygtningehjælp og en repræsentant fra Udlændingestyrelsen. Analysen tager udgangspunkt i tre perspektiver: liminalitet (at være i en mellemtilstand uden afklaring), bureaukratisk vold (skade forårsaget af administrative praksisser) og processuel retfærdighed (oplevelsen af, om regler og myndigheders behandling er fair). Studiet viser, at uklare regler, sparsom kommunikation og komplekse krav skaber stærk angst og forlænger ansøgernes liminale tilstand. Den usikre ventetid gør det svært at planlægge arbejde, bolig og familieliv, hæmmer social integration og svækker tilliden til myndigheder. Interviewmaterialet peger på, at skaderne ikke blot er utilsigtede følgevirkninger af et presset system, men kan fungere som bureaukratisk vold, der aktivt påfører følelsesmæssig skade. Afhandlingen identificerer også processuelle uretfærdigheder: manglende forklaringer og uigennemsigtige afgørelser forstærker magtubalancen mellem migranter og staten. Advokater og NGO-ansatte anerkender disse institutionelle svagheder og efterlyser hurtige forbedringer. Afhandlingen foreslår praktiske tiltag for at mindske uigennemsigtighed, herunder mere åben sagsinformation og bedre tovejskommunikation med ansøgere. Den drøfter også muligheden for blockchain-baseret sagsopfølgning—sikre, transparente og let tilgængelige systemer, der kan lade ansøgere følge deres sager. På trods af tekniske, praktiske og etiske udfordringer rummer sådanne løsninger et betydeligt potentiale for at øge transparensen. Ved at tydeliggøre de menneskelige omkostninger ved administrativ uigennemsigtighed og pege på konkrete veje til reform og videre forskning bidrager afhandlingen til debatter om migrationsstyring, processuel retfærdighed og institutionelt ansvar i Danmark.

Family reunification in Denmark is intended to let close relatives live together and is widely regarded as a fundamental human right. Yet many applicants face long waits and confusing procedures. This thesis examines how a lack of clear, accessible information and guidance—referred to here as bureaucratic opacity—affects people going through the process. The study uses qualitative methods, including semi-structured interviews with applicants, immigration lawyers, legal counsellors from the Danish Refugee Council, and a representative from the Danish Immigration Service. The analysis draws on three perspectives: liminality (being stuck in an in-between state without resolution), bureaucratic violence (harm caused by administrative practices), and procedural justice (the perceived fairness of rules and official treatment). Findings show that unclear rules, limited communication, and complex requirements produce intense anxiety and prolong applicants’ liminal state. The uncertain waiting period makes it difficult to plan work, housing, and family life, hinders social integration, and erodes trust in institutions. Interview evidence indicates that these harms are not only unintended side effects of a strained system but can operate as bureaucratic violence that actively causes emotional damage. The thesis also identifies procedural injustices: missing explanations and opaque decisions amplify power imbalances between migrants and the state. Lawyers and NGO staff acknowledge these institutional weaknesses and call for urgent procedural improvements. The thesis proposes practical steps to reduce opacity, including more transparent case information and better two-way communication with applicants. It also discusses the potential of blockchain-based case tracking—secure, transparent, and easy-to-access systems that could let applicants follow their cases. Although technical, practical, and ethical challenges remain, such tools have significant potential to improve transparency beyond what current systems provide. By highlighting the human costs of administrative opacity and outlining concrete avenues for reform and future research, the thesis contributes to debates on migration governance, procedural justice, and institutional responsibility in Denmark.

[This summary has been rewritten with the help of AI based on the project's original abstract]