AAU Student Projects - visit Aalborg University's student projects portal
A master's thesis from Aalborg University
Book cover


TECHNOLOGY IN HEALTHCARE A Techno-Anthropological study investigating factors influencing implementation in hospitals: A Techno-Anthropological study investigating factors influencing implementation in hospitals

Translated title

TECHNOLOGY IN HEALTHCARE: A Techno-Anthropological study investigating factors influencing implementation in hospitals

Author

Term

4. term

Publication year

2024

Submitted on

Pages

65

Abstract

Det danske sundhedsvæsen står over for store udfordringer med mangel på arbejdskraft og demografiske ændringer. Politiske initiativer peger på digitale teknologier som en mulig løsning, særligt når de kan spare tid og arbejdskraft. Dette studie undersøger, hvad der fremmer og hæmmer en effektiv integration af ny teknologi på hospitaler, og hvordan teknologien kan bidrage til at håndtere udfordringerne. Data er indsamlet gennem semi-strukturerede interviews (styrede samtaler) med aktører fra Research and Innovation of Rigshospitalet, The Danish Health Technology Council, Center for IT and Medical Technology og Copenhagen Health Innovation. Derudover blev der udført etnografisk feltarbejde (observationer i daglig klinisk praksis) på Neurologisk Afdeling på Nordsjællands Hospital med fokus på et nyimplementeret monitoreringssystem, Teoton.ai. Endelig blev der gennemført et spørgeskema for at indsamle sundhedsprofessionelles syn på implementering af teknologi i sundhedsvæsenet. Undersøgelsen anvender Technology Acceptance Model 2 (TAM2), Self-Efficacy (tro på egne evner) og Digital Health Literacy (digitale sundhedskompetencer) som teoretisk ramme for at give et socio-teknisk perspektiv. TAM2 hjælper med at belyse oplevet nytte og brugervenlighed, Self-Efficacy handler om den enkeltes selvtillid i brugen af ny teknologi, og Digital Health Literacy fremhæver, hvordan teknologiske færdigheder påvirker anvendelighed. Resultaterne viser, at sundhedsprofessionelles teknologiske færdigheder og forhold i arbejdsmiljøet påvirker, om nye teknologier bliver implementeret og brugt effektivt. Studiet konkluderer, at styrkelse af digitale kompetencer blandt sundhedsprofessionelle kan være afgørende for at realisere potentialet i teknologisk implementering på hospitaler. Det kan på sigt forbedre implementeringen og dermed også patientbehandlingen. Sammen med politiske initiativer, der forbedrer arbejdsmiljøet, kan dette være et skridt mod at imødegå sundhedsvæsenets udfordringer. Samtidig er der behov for yderligere forskning i, hvilken rolle digital literacy spiller for implementering, og hvordan den kan styrkes på socialt ansvarlige måder.

The Danish healthcare system faces major challenges, including staff shortages and demographic change. Policymakers highlight digital technologies as a potential, labor-saving way to help address these issues. This study explores what enables and what hinders effective integration of new technologies in hospitals, and how such technologies might help meet current healthcare challenges. Data were collected through semi-structured interviews (guided conversations) with stakeholders from Research and Innovation of Rigshospitalet, The Danish Health Technology Council, the Center for IT and Medical Technology, and Copenhagen Health Innovation. In addition, ethnographic fieldwork (observations in daily clinical practice) was conducted in the Neurological Ward at Nordsjællands Hospital, focusing on a newly implemented monitoring system, Teoton.ai. A survey captured healthcare professionals’ views on technology implementation in healthcare. The study uses the Technology Acceptance Model 2 (TAM2), Self-Efficacy, and Digital Health Literacy as a theoretical lens to add a socio-technical perspective. TAM2 helps assess perceived usefulness and ease of use, self-efficacy concerns individuals’ confidence in using new technologies, and digital health literacy highlights how technological skills affect usability. Findings show that healthcare professionals’ technological skills and factors in the work environment influence whether new technologies are implemented and used effectively. The study concludes that strengthening digital literacy among healthcare professionals may be essential to unlock the potential of technology in hospitals. This could improve technology implementation and, ultimately, patient care. Together with political initiatives to improve the work environment, this may be a step toward addressing Denmark’s healthcare challenges. Further research is needed to examine the role of digital literacy in hospital technology implementation and to identify socially responsible ways to strengthen it.

[This abstract was generated with the help of AI]