Online booking af behandlingstider: Et tilbud til patienter i adjuverende strålebehandling for brystkræft?

Kolind-Sørensen, Hanne

3. årgang

Master i Sundhedsinformatik (Efter- og videreuddannelse)

2009

2009-05-25

0 pages

Formålet med dette projekt er at undersøge, om kvinder, der modtager adjuverende, kurativ strålebehandling for brystkræft, er interesserede i at få mulighed for selv at kunne booke behandlingstider via Internettet. Desuden er formålet at afdække, om denne mulighed kan være medvirkende til, at den enkelte patient bibringes højere grad af patientempowerment. I projektet gennemføres en undersøgelse, som blev tilrettelagt som en randomiseret undersøgelse blandt patienter i adjuverende, kurativ strålebehandling for brystkræft. I undersøgelsen medvirkede en undersøgelsesgruppe og en kontrolgruppe, hvor undersøgelsesgruppen, via ugentlige e-mails, fik mulighed for at booke egne behandlingstider. Kontrolgruppen fik tildelt behandlingstider, som var planlagt af Stråleterapien. I forbindelse med behandlingsafslutningen blev der gennemført et struktureret, skriftligt, kvalitativt interview med undersøgelsesgruppen og kontrolgruppen. Konklusionen på undersøgelsen er, at undersøgelsesgruppen, som havde haft indflydelse på deres behandlingstider, generelt var mere tilfredse og oplevede, at de havde haft et bedre behandlingsforløb med frihed til at planlægge andre aktiviteter. Undersøgelsesgruppen havde i højere grad den holdning, at man som patient bør have indflydelse på sine behandlingstider, og der var stor interesse for at få muligheden for at kunne booke via Internettet. I kontrolgruppen mente man i højere grad, at det var i orden, at Stråleterapien planlagde behandlingstiderne, hvis tiderne blev tilrettelagt i overensstemmelse med kontrolgruppens ønsker. I denne gruppe var interessen for tidsbestilling via Internettet ikke helt så stor.

The objective of this project is to investigate whether women, who are receiving adjuvant, curative radiation therapy for breast cancer, are interested in the option of booking their appointments themselves using the Internet. Furthermore, the objective is to ascertain if this possibility can contribute to giving the individual patients a larger degree of patient empowerment. In this project a study is undertaken, which was designed as a randomized study among patients receiving adjuvant, curative radiation treatment for breast cancer. In the study a study group and a control group participated, where the study group, using weekly e-mails, had the possibility of booking their own appointments. The control group’s appointments were scheduled by the Radiotherapy Department. In connection with the final radiation treatment, a structured, written, qualitative interview was carried out with all the patients who took part in the study. The conclusion of the study was that the study group members, who had influence on their appointment times, were more satisfied and felt that they had had a better course of treatment with freedom to plan other activities. The study group members had to a large extent the opinion that patients ought to have influence on their appointment times, and there was considerable interest in being able to book appointments using the Internet. The control group members to a larger extent thought that it was OK for the Radiotherapy Department to schedule the appointments, if the appointments were scheduled according to the wishes of the control group members. In this group interest in booking appointments, using the Internet, was not quite so great.

online booking ; empowerment

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