• Albert Reet
4. term, Service Systems Design, Master (Master Programme)
In times of uncertainty and turbulent change, companies are seeking new ways to adapt to disruptive environments through service innovation. The following thesis seeks to research a way to integrate foresight and service design methods for service innovation and examine how both disciplines can contribute to new service reconfiguration.
The author outlines research regarding the concept of innovation and its types, followed by an examination of similarities between disciplines and their joint capacity to examine and establish value co-creative contexts where companies can produce innovative ecosystems.
Publication date11 Oct 2021
Number of pages90
External collaboratorMAET Pets
Sebastian Krumhausen Sebastian@meshfirm.com
Place of Internship
ID: 450096604