• Jannik Kempel Larsen
The study's objective was to assess whether the implementation of a Computer Aided Facilities Management System (CAFM) are carried out, so that an educational institution can implement and use the system without significant problems. The aim was also to document if the implementation of a CAFM-system generated economic benefits.

The use of a CAFM-system, in combination with a 3D object-based building model, expects to generate cost savings and operational benefits through a renewed and structured operations and maintenance. By examining the implementation of a CAFM-system, I can document whether the system has a positive effect on the business operations.

Through the study of different actants in an implementation project, I can estimate whether the CAFM system creates problems and barriers for potential savings. It is through the study, obtained several issues with negative impact of the implementation project. Most of all, the implementation was characterized by a poor organization, which connected the different actants on ill-considered manner. In addition to the organization, the CAFM-system produces a technical barrier, through its language, that does not support the Danish Language.

Even though the CAFM-system failed, the project has brought by itself savings of 10-13 percent. The savings is, primarily collected through an enhanced understanding of the information and tasks of daily operations. If the educational institution had finished implementing the CAFM-system, the system had probably brought more savings.

The results support the hypothesis that the actants behind the actor-network and the implementation fails to interest, enroll and mobilize the people who are supposed to use the CAFM system, with the result, that the economic gains, not is realized through the CAFM system.
Publication date10 Jan 2014
Number of pages84
ID: 175522781