Aims: The aims of this research was to look at how users in Denmark perceive the smartphone app technology, their preferences with regards to features and tools of the technology for the remote monitoring and self-management of diabetes, whether the technology can enhance adherence to remote monitoring of diabetes control and promote behaviour change. I looked also to the HCPs meanings about the technology.

Methods: The data sampling was composed of a survey and a written structured interview. In the survey and in the interview the respondents were presented questions related to features and tools of the technology, questions related to the relationship patient-HCP, ethical, legal – including safety and security issues, and organizational issues.

Results: The majority of the respondents of the survey seem to be positive with the technology, they express the desire to engage their doctors in their diabetes control in a combination of digital and personal contact, they seem to be satisfied with some of the features and tools of the technology and dissatisfied with others. They feel motivated to change their life style with their doctor’s engagement and they believe that the technology can contribute to that. The interviewed HCP’s meanings seem to be congruent with the users’ expectations.

Conclusion: It has been proved that the technology can enhance adherence to remote monitoring and self-management of diabetes, given that ethical, legal, and organizational and technical aspects are in place for the technology to be considered stable. Though, there can be many different perceptions of the technology among the many different actors across the healthcare.

Key words: smartphone app technology, context-sensitivity, ubiquity, pervasive computing, remote monitoring, self-management, diabetes care.