• Helle Sørensen
4. term, Techno-Anthropology, Master (Master Programme)
The objective of this thesis and this report is to elucidate homeowners' challenges regarding flooding of houses in flood-prone areas in Denmark and bring forward ideas for technological solutions to address the challenges. Through an ethnographic study, I investigate, what is at stake for the individual and society. I unfold homeowners' values in this specific context through a Value Sensitive Design approach and identify desirable future solutions to accommodate homeowners' concerns, increase their ability to protect their own houses and reach a composed psychological state of mind. The idea for a software solution regarding homeowners' sump pumps was discussed amongst interviewees and with specifically selected values in mind, I investigate why homeowners prefer some solutions as opposed to others. I collaborated with a pump manufacturer on this project, and I have investigated how Value Sensitive Design can have a positive effect on their business opportunities by validating homeowners' desire for a solution that includes a subscription model for service and maintenance of the sump pump. Through this validation, the study has contributed to the further expansion of the idea in the company. I argue that using a techno-anthropological angle enhances the creativity amongst technical developers, due to in-depth insights concerning homeowners' values and their reasons for emphasising some values over others, combined with the diversity these insights brought into the discussions in the collaborative project group.
Publication date1 Jun 2022
Number of pages64
External collaboratorGrundfos DK AS
Project Manager Søren Vigsø svigsoe@grundfos.com
ID: 471940237