Brutalization in care work: Brutalization in care work

Student thesis: Master Thesis and HD Thesis

  • Monica Sondrup
4. term, Psychology, Master (Master Programme)
This thesis sets out to examine the phenomenon Brutalization. Brutalization is the activity of treating another person savagely or viciously. This form of behavior can sometimes occur in the context of care job workplaces. The aim of this study is to theorize the phenomenon of brutalization in the workplace with a focus on structur-al factors based on a qualitative empirical analysis of two semi-structured inter-views. The theoretical framework covers themes of institutionalized violence, ser-vice work, institutionalization in care work, and lastly the importance of identity and dignity in the workplace. The participants in this study work are Danish social- and health workers who all work in nursing homes in Denmark. Two main themes were identified in the analysis that 1) covered the participants own impression and thoughts about brutalization in their own workplaces, and 2) their opinions on their current work environment. There were three related sub-themes to the latter. 2a) Challenging situations and strategies, 2b) working conditions, 2c) job satisfaction and meaning. Conclusion: This study concluded that brutalization in the care workplace can be viewed from different perspectives and in different contexts. Bru-talization can be viewed as subtle thoughts and actions that according to the partici-pants are related to stressful situations at work, theoretically seen as a phenomenon eliciting in the contact between care worker and citizen. Brutalization can also be seen as something that frequently occurs in a stressful work environment.
Publication date1 Jun 2023
Number of pages63
ID: 532461963