• Jesper Beck Nielsen
  • Signe Honoré Albers
4. term, Clinical Science and Technology, Master (Master Programme)
The demographic development in Denmark is characterised by an aging population which calls for patient engagement. Patient portals is a tool, which enhances patient engagement. That is because these tools create better preconditions for communication between patient and doctor, and the possibility for personal health information overviews. However these portals are not being used sufficiently. Existing literature shows that eHealth literacy and perceived usefulness can influence adoption of patient portals which makes it relevant to investigate how these aspects affect adoption of ‘Min Læge’.

The methodology of the thesis is based on a mixed method research design in the form of interviews and patient questionnaires. Furthermore, an expert interview has also been conducted

The results of this paper show that patients who uses ‘Min Læge’ have better eHealth literacy than patients who do not use the ‘Min Læge’ application. There is no difference between the two groups measured by perceived usefullness. Furthermore this the results from the questionnaires show that men have adopted the application often than women and the reason for not using the application is not knowing about its existence. The interviews points out that the internet is used to search for information about health and that the interviewees have some knowledge about medical language. The interviewees also feel that the patient portals help them save time and creates an overview of their current health

A higher level of eHealth literacy affects the adoption of ‘Min Læge’ positively. In opposition perceived usefullness have no effect on adoption.
Publication date1 Jul 2020
Number of pages110
ID: 333385004