Discount User Based Usability Testing

Student thesis: Master thesis (including HD thesis)

  • Anders Bruun
  • Peter Gull
  • Lene Hofmeister
4. term (INF10 - Master Thesis), Informatics, Master (Master Programme)
In this master thesis we have examined how resources spent conducting user based usability tests can be reduced. The motivation behind the thesis came from the fact that the most widely used discount usability evaluation methods do not involve users in the process. We have evaluated a method called Instant Data Analysis (IDA) and three remote asynchronous methods; User Reported Critical Incident (UCI), Forum and a longitudinal based Diary. Our findings show that the IDA method considerably reduces the efforts required to transform data into findings when conducting user based laboratory think-aloud based evaluations, while still finding the most severe problems. By using the remote asynchronous methods we were able to considerably reduce the efforts required to conduct usability tests, transform data into findings and bringing test participants to a laboratory. These methods, however, lack the ability to facilitate in the identification of serious and cosmetic problems.
Publication dateJun 2007
ID: 61070546