This report is a master thesis in Industrial Design from Aalborg University. The subject of the report is the design and development of a hand hygiene solution for Danish hospitals. In collaboration with Idéklinikken at Aalborg University Hospital, the point of departure is a series of interviews and observations that showed a series of critical problems with current solutions.
Through an integrated design process, a new hand sanitizer is developed. The product is called Cleen, and focuses on creating a better and safer experience for both hospital visitors and daily staff. By using an atomizer instead of a regular spout, the product creates a new user experience as well as solves a series of problems regarding drip, splashes and uniform spread. To make guarantee correct use by first-time users, the project has had a deep focus on mockups, prototypes and user-testing. Through this process, valuable insight is gained, and different means have been developed to guide the users to understand and use the product within few seconds.
Throughout the project every stakeholder has been considered, and the feasibility of the concept has been evaluated. It has been estimated that there is a large potential in developing even very small improvements within hand hygiene.