Background: Rehabilitation of people with neurological injuries, such as acquired brain injury or spinal cord injury, amongst others, represents a vast and complex task within the area of health and rehabilitation. Specialized technology can be a part of the solution of this task, and the use of this can be organized in different ways, for instance, where work is organized around the individual patient, or around the technology, or a combination of the two. The objective of this study is to examine how the use of specialized technology for rehabilitation is affected by different factors relating to the organization of the usage of this technology.

Methods: This multicenter-study included three different rehabilitation centers, and the study was based on a mixed-methods design. The qualitative data collection consisted of semistructured interviews with therapists. These interviews were conducted with the purpose of gaining knowledge into the usage of specialized technology in relation to the organization of the use in clinical praxis. The quantitative collection consisted of a survey, which was conducted with the purpose of complementing and validating the qualitative findings.

Results: The following factors are related to the organization of the usage, and thereby affect the use of specialized technology: Type of technology, group of patients, resources, and levels of skill. Furthermore, the experience of therapists in relation to technology also affects the usage of technology. These factors affect the level and the quality of the usage, and thereby influence to what extent the use of specialized technology contributes to the rehabilitation of the patient.

Conclusions: The findings of this study can help determine how specialized technology can be organized in order to achieve the desired usage in the context of other rehabilitation centers.