How IT-guides support learning at work

Studenteropgave: Master afgangsprojekt

  • Henrik Lauritzen
This project focuses on how non-personal support products in the form of guides support the user’s learning of a specific application in a work context. Users are secretaries employed in the general secretariat of the European Parliament whereas the application ITER is a central part of the legislative workflow. On the basis of a prestudy in form of a survey and subsequent tests performed by a group of users, the project discusses learning as well as design aspects of the guides in relation to those learning strategies, which the users apply.
Udgivelsesdato5 nov. 2010
Antal sider51
ID: 39789270