AAU Student Projects - visit Aalborg University's student projects portal
An executive master's programme thesis from Aalborg University
Book cover


Prioritizing user needs in diabetes care

Translated title

Prioritering af brugerbehov i diabetesbehandling

Author

Term

4. term

Publication year

2025

Submitted on

Pages

90

Abstract

Despite advancements in insulin delivery technologies, people living with diabetes continue to face a wide range of unmet needs, including practical challenges, emotional strain and disruptions to daily life. This project, developed in collaboration with Novo Nordisk, uses a user-centered approach to explore these needs, identify key challenges, and prioritize them based on their perceived value. Through deductive thematic analysis of three qualitative studies, supported by the Value Proposition Design framework and a stakeholder workshop with Novo Nordisk, 10 value propositions were identified. To prioritize these propositions, a pairwise comparison study was conducted with 395 participants across four countries. The results were analyzed using the Bradley–Terry–Luce (BTL) and Elimination-by-Aspects (EBA) models. While the BTL model ranked "I trust that my diabetes treatment is safe and reliable" as the most important value proposition, the EBA model identified Treatment Confidence as the most valued aspect and Physical Comfort as the least. Overall, the EBA model provided a significantly better fit.