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An executive master's programme thesis from Aalborg University
Book cover


Prioritizing user needs in diabetes care

Translated title

Prioritering af brugerbehov i diabetesbehandling

Term

4. term

Publication year

2025

Submitted on

Pages

90

Abstract

Despite advancements in insulin deliv- ery technologies, people living with di- abetes continue to face a wide range of unmet needs, including practical chal- lenges, emotional strain and disruptions to daily life. This project, developed in collaboration with Novo Nordisk, uses a user-centered approach to explore these needs, identify key challenges, and pri- oritize them based on their perceived value. Through deductive thematic analysis of three qualitative studies, supported by the Value Proposition Design frame- work and a stakeholder workshop with Novo Nordisk, 10 value propositions were identified. To prioritize these propositions, a pair- wise comparison study was conducted with 395 participants across four coun- tries. The results were analyzed us- ing the Bradley–Terry–Luce (BTL) and Elimination-by-Aspects (EBA) models. While the BTL model ranked "I trust that my diabetes treatment is safe and reliable" as the most important value proposition, the EBA model identified Treatment Confidence as the most val- ued aspect and Physical Comfort as the least. Overall, the EBA model provided a significantly better fit.