Gamified Onboarding Training: An ICT Solution to Improve the Learning Process for New Employees
Author
Nogueira, Bob Henrique Farias
Term
4. Semester
Publication year
2023
Submitted on
2023-01-08
Pages
152
Abstract
Mange virksomheder kræver, at nye medarbejdere gennemfører obligatoriske introduktions- og træningsforløb. Fordi nyansatte ikke kan vælge, hvad eller hvordan de skal lære, kan motivationen falde og den effektive læring blive svækket. I forskningen er gamification – at bruge spil-lignende elementer i ikke-spil sammenhænge – ofte forbundet med højere motivation og forbedret læring, selvom nogle studier viser negative resultater. Over 100 videnskabelige artikler knytter gamification til motivation, studerende, kurser, forbedring og uddannelse. Denne afhandling undersøger, hvordan gamification kan forbedre træningsprocesser, som er centrale for at sikre afkastet af investeringer i rekruttering. For at forstå, hvad der motiverer mennesker til at lære noget, de måske ikke selv har valgt, anvendes målfastsættelsesteori (klare, meningsfulde mål understøtter præstation) og selvbestemmelsesteori (motivation styrkes af autonomi, kompetence og tilhørsforhold). På den baggrund udvikles et praktisk, operationelt rammeværk, der forbinder nyansatte, en gamificeret træningsplatform og deres interaktioner og skitserer, hvordan teknologi og gamification kan støtte motivation gennem hele træningsforløbet.
Many companies require new employees to complete mandatory onboarding and training. Because newcomers cannot choose what or how they learn, motivation can drop and effective learning may suffer. In academic research, gamification—using game-like elements in non-game contexts—is often linked to higher motivation and better learning, although some studies report negative outcomes. Over 100 academic papers connect gamification with motivation, students, courses, improvement, and education. This thesis examines how gamification could improve training processes that are critical to securing return on investment in hiring. To understand what motivates people to learn material they may not have chosen, it draws on goal-setting theory (clear, meaningful goals support performance) and self-determination theory (motivation grows with autonomy, competence, and relatedness). Based on these ideas, it proposes a practical, operational framework that connects new joiners, a gamified training platform, and their interactions, outlining how technology and gamification can support motivation throughout the training journey.
[This summary has been rewritten with the help of AI based on the project's original abstract]
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