Designing and Implementing Green Information Systems in the Danish Health Care: A Techno-Anthropological value-driven design approach
Translated title
Designing and Implementing Green Information Systems in the Danish Health Care: A Techno-Anthropological value-driven design approach: A Techno-Anthropological value-driven design approach
Author
Bak, Emil Rosenlund
Term
4. term
Education
Publication year
2024
Submitted on
2024-08-24
Pages
102
Abstract
This thesis examines what happens when a sustainability dashboard—a digital tool that visualizes sustainability information—is introduced into healthcare in Denmark’s capital area. Through iterative prototype testing, participant observations, interviews, and probes (exploratory tasks and materials), the study maps key norms and values among healthcare professionals and compares practices before and after the dashboard’s integration. By following unit managers and nurses, it shows how the technology can be meaningfully adopted by rethinking the design so it fits daily work and professional values. Situated within Green Information Systems in healthcare, the thesis offers both theoretical and practical contributions to the design and implementation of such systems in Denmark. It uses a techno‑anthropological, value‑oriented design approach, Values‑that‑Matter (VtM), for data collection, analysis, and developing design recommendations. This approach emphasizes embedding value‑oriented design features so the dashboard aligns with the core values of healthcare professionals. Drawing on the concepts of technological mediation (Peter‑Paul Verbeek, 2019) and translation of values (Ibo Van de Poel, 2021), the study clarifies how technology shapes perceptions and practices. Concretely, it proposes practical design features for a sustainability dashboard grounded in professionals’ experiences. In doing so, it supports technology adoption and environmental sustainability in Danish healthcare and advances the VtM framework, laying the groundwork for future research in human‑centred Green IS development.
Specialet undersøger, hvad der sker, når et bæredygtighedsdashboard – et digitalt værktøj, der visualiserer information om bæredygtighed – introduceres i sundhedsvæsenet i hovedstadsområdet. Gennem gentagne prototypetests, deltagerobservationer, interviews og probes (udforskende opgaver og materialer) kortlægger studiet centrale normer og værdier blandt sundhedsprofessionelle og sammenligner praksis før og efter, at dashboardet tages i brug. Ved at følge enhedsledere og sygeplejersker viser specialet, hvordan teknologien kan forankres meningsfuldt i hverdagen ved at gentænke designet, så det passer til deres arbejdsgange og faglige værdier. Arbejdet er forankret i grønne informationssystemer i sundhedsvæsenet og bidrager både teoretisk og praktisk til design og implementering af sådanne systemer i Danmark. Det anvender en techno‑antropologisk, værdiorienteret designtilgang, Values‑that‑Matter (VtM), til dataindsamling, analyse og udvikling af designanbefalinger. Tilgangen lægger vægt på at indarbejde værdiorienterede designelementer, så dashboardet afspejler sundhedsprofessionelles kerneværdier. Med støtte i begreberne teknologisk mediation (Peter‑Paul Verbeek, 2019) og oversættelse af værdier (Ibo Van de Poel, 2021) viser specialet, hvordan teknologi former menneskers opfattelser og praksisser. Konkret munder studiet ud i praktiske designgreb til et bæredygtighedsdashboard baseret på professionelle brugeres erfaringer. Dermed understøtter det både implementering og grøn omstilling i det danske sundhedsvæsen og videreudvikler VtM‑rammen, hvilket baner vejen for fremtidig forskning i menneskecentreret udvikling af grønne informationssystemer.
[This apstract has been rewritten with the help of AI based on the project's original abstract]