A master thesis from Aalborg University
Designing and Implementing Green Information Systems in the Danish Health Care: A Techno-Anthropological value-driven design approach
[Designing and Implementing Green Information Systems in the Danish Health Care: A Techno-Anthropological value-driven design approach: A Techno-Anthropological value-driven design approach]
Author(s)
Term
4. term
Education
Publication year
2024
Submitted on
2024-08-28
Pages
102 pages
Abstract
This thesis explores the impact of a sustainability dashboard on healthcare professionals’ practices, perceptions, and values in the capital region of Denmark. Using iterative prototype testing, participant observations, interviews, and probes, the study identifies key norms and values, enabling a comparison before and after the dashboard’s integration to analyse its effect. By following the experiences of unit managers and nurses, it provides insights into how the technology can be meaningfully adopted through a reconceptualization of its design. Positioned within the domain of Green Information Systems in healthcare, the thesis aims to make both theoretical and practical contributions to the design and implementation of such systems in the Danish healthcare. It employs a techno-anthropological value-oriented design approach (VtM), for data collection, analysis, and developing design recommendations. This approach emphasizes integrating value-oriented design features, aligning the dashboard with the core values of healthcare professionals. Substantiated by the concepts of technological mediation from Peter-Paul Verbeek (2019) and translation of values from Ibo Van de Poel (2021), the study advancrd the discourse on human values in technology design, by elucidating how technology mediates perceptions and practices. Concretely, it informs the design and implementation of a sustainability dashboard through practical design features based on healthcare professionals’ experiences. This contributes to the adoption of technology and environmental sustainability in the Danish healthcare and offers theoretical advancements to the Values-that-Matter framework, laying the groundwork for future research in human-centred Green IS development.
Documents
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